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Should I call prior to shipping?

No, this is not necessary. When you call us, it stops us from doing customers jobs, and delays everyone.

Should I call Dragon Precision Machining to check if you received my motor?

No, check with your carrier. (UPS) You will have received a tracking number when you ship U.P.S. You can call 1 (800) PICK-UPS, and trace it that way. If you call us, the time it takes us to locate your job, will delay us from finishing the jobs we have precently.

Should I call to check for problems?

If there is a problem, DPM will call you.

Does DPM call prior to shipping?

Only if requested on the original order form.

What are your methods of payment?

DPM ships C.O.D. cashier's check or money order.All orders over $500.00, money must be wired to our bank prior to return shipping.

Do you accept company checks, or credit cards?

Not at this time.

Can I ship UPS?

Yes but the weight must be 150 lbs. or less. Ship your motor in 3 boxes. If you ship with the Post Office, it usually takes a bit longer to reach us, but the cost is generally cheaper.

What if my motor is more than 150 lbs.?

Use a local trucking company. They can be found in your local phone book.

What if I am unsatisfied with the work done, or something is wrong?

Please return it to DPM, and WE will do an inspection and repair if necessary. DPM will not pay for another
shop to fix it!

Can I bring my motor to you?

Yes. If it is a rush job, please add 15%, or $100 to the total, whichever is greater.

What if there is damage to my motor upon return?

Notify your carrier immediately. DPM is not liable for shipping damage.

How should I "break in" my motor?

Check out details HERE

What kind of warranty do I get?

Check out details HERE

How do I place an order?

Print an ORDER FORM

How can I contact Dragon Precision Machining?

Fax us @ 719-683-2200, or call us @ 719-683-2800