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                                                        _ Q: Should I call prior to shipping?
                                                        A:
                                                        No, this is not necessary. When you call us, it stops us from doing customers jobs, and delays everyone.

                                                        Q: Should I call Dragon Precision Machining to check if you received my motor?

                                                        A:
                                                        No, check with your carrier. (UPS) You will have received a tracking number when you ship U.P.S. You can call 1 (800) PICK-UPS, and trace it that way. If you call us, the time it takes us to locate your job, will delay us from finishing the jobs we have precently.

                                                        Q: Should I call to check for problems?
                                                        A: If there is a problem, DPM will call you.

                                                        Q: Does DPM call prior to shipping?

                                                        A:
                                                        Only if requested on the original order form.

                                                        Q: What are your methods of payment?

                                                        A:
                                                        DPM ships C.O.D. cashier's check or money order.All orders over $500.00, money must be wired to our bank prior to return shipping.
                                                             
                                                        Q: Do you accept company checks, or credit cards?

                                                        A:
                                                        Not at this time.

                                                        Q: Can I ship UPS?

                                                        A:
                                                        Yes but the weight must be 150 lbs. or less. Ship your motor in 3 boxes. If you ship with the Post Office, it usually takes a bit longer to reach us, but the cost is generally cheaper.

                                                        Q: What if my motor is more than 150 lbs.?

                                                        A::
                                                        Use a local trucking company. They can be found in your local phone book.
                                                        Q:: What if I am unsatisfied with the work done, or something is wrong?
                                                        A:
                                                        Please return it to DPM, and WE will do an inspection and repair if necessary. DPM will not pay for another shop to fix it!

                                                        Q: Can I bring my motor to you?

                                                        A:
                                                        Yes. If it is a rush job, please add 15%, or $100 to the total, whichever is greater.

                                                        Q: What if there is damage to my motor upon return?

                                                        A:
                                                        Notify your carrier immediately. DPM is not liable for shipping damage.

                                                         
                                                        How can I contact Dragon Precision Machining? Fax us @ 719-683-2200, or call us @ 719-683-2800

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